CloseOnes Consumer Health Data Privacy Policy
This Consumer Health Data Privacy Policy explains how CircleRootTech LLC ("we," "us") handles consumer health data in the CloseOnes app (the "App"). It is separate from, and in addition to, our Privacy Policy. Where they differ about consumer health data, this policy controls.
1. What consumer health data we collect, and why
| What | Why | Where it comes from |
|---|---|---|
| Mood check-ins: your choice of "I'm good," "I'm okay," or "Having a hard time," with the date and time, and who you sent it to | Only to deliver your check-in to the people you choose, and to show you your own check-in history | You, when you tap a mood |
| Your consent record: whether you consented to this policy, which version, and when | To prove consent and honor its withdrawal | You, when you consent or withdraw |
We do not collect diagnoses, medications, symptoms, location, biometric data, or any other health information. We do not infer health information from anything else you do in the App.
Bridges notes and other things you type are covered by our Privacy Policy. Please don't use them to record medical details.
2. Consent
We collect mood check-ins only after you give separate, explicit consent in the App, before your first mood check-in. Your consent covers:
- collecting your mood check-ins, and
- sharing each check-in with the people you choose to send it to.
You can withdraw consent at any time in Profile. After you withdraw, we stop collecting mood check-ins from you. Check-ins you already sent stay visible to their recipients unless you ask us to delete them (Section 5).
3. Who receives it
| Recipient | What they receive | Why |
|---|---|---|
| The people you choose (members of your circles) | Each check-in you send them, with your name | That is what a check-in is for, at your direction |
| Google (Firebase / Google Cloud), our processor | Stored check-ins | To store and run the App |
| Expo and Apple, our processors | The notification text sent to the recipient (for example, "Maribel checked in 💙") | To deliver the push notification you asked us to send |
We never sell, lease, or trade consumer health data, and never use it for advertising, marketing, profiling, or to train or feed any AI service. We share it with no one else except law enforcement, only when required by a valid judge-signed warrant or court order (see our Law Enforcement Request Policy).
4. How long we keep it
Mood check-ins are kept while your account is active. They are deleted right away when you delete your account, and after 2 years with no use of the App (see Privacy Policy, Section 4).
5. Your rights
Wherever you live, and whatever our size, you have the right to:
- confirm whether we collect or share your consumer health data, and get a copy of it, including a list of everyone we shared it with;
- delete it: delete your account in Profile → Delete Account, or ask us to delete only your mood check-ins;
- withdraw consent at any time, in Profile or by asking us.
To use these rights, email thecircleroottechllc@gmail.com. We verify the request comes from the account holder (for example, by a text code to the phone number on the account) and respond within 45 days. We will tell you if we need up to 45 more days and why.
Appeals. If we decline your request, you can appeal by replying to our decision within 30 days with "Appeal" in the subject. We will respond in writing within 45 days. If you are not satisfied, you may contact your state Attorney General (for Washington: www.atg.wa.gov/file-complaint).
We will not discriminate against you for using these rights.
6. Security
Consumer health data is stored in Google Firebase in the United States, encrypted in transit and at rest. Our database rules let only you and the people you sent a check-in to read it. Administrative access is limited to the founder, using two-step verification.
7. Changes
If we make a material change to this policy, we will ask for your consent again in the App before collecting mood check-ins under the new version.
8. Contact
CircleRootTech LLC
Email: thecircleroottechllc@gmail.com
Mailing address: 7533 S Center View Ct, Ste N, West Jordan, UT 84084, USA